RBI Complaint Guide: Take Action When Your Bank Doesn't Help

Have you faced an unfair bank charge? Has your credit card been misused and no one is responding? Or did your loan issue get ignored? If your bank fails to resolve your complaint in 30 days, the Reserve Bank of India (RBI) has your back.

The RBI has a simple, secure complaint system that empowers every citizen to file a grievance — right from their phone or computer.

When Should You File an RBI Complaint?

You can approach RBI if:

  • Your complaint wasn’t resolved within 30 days

  • You received an unsatisfactory or vague reply

  • The bank did not respond at all

  • The issue involves fraud, harassment, or violation of RBI norms

How to File an RBI Complaint Online

Step 1: Visit the Official Complaint Guide
 Go to:
 🔗 https://rbicomplaint.com/filling/how-to-file-an-rbi-complaint

This page walks you through every step in a simple format.

Step 2: Go to CMS Portal
 Click through to RBI’s Complaint Management System (CMS), the official portal to raise complaints against banks, NBFCs, and other regulated financial entities.

Step 3: Fill the Form
 Provide:

  • Personal and bank details

  • Nature of complaint

  • Brief of your issue (clear and to the point)

  • Attach screenshots, bank emails, or relevant documents

Step 4: Submit and Note Down Your Complaint ID
 Once submitted, your complaint will be tracked using the unique complaint reference number provided. Save it!

What to Expect After Filing

RBI may contact you or the concerned bank for more details. You'll get regular updates and resolution typically within a few weeks.

Final Thoughts

You don’t need to suffer in silence if your bank fails to help. The RBI system is created to protect customers and ensure fair treatment. Filing a complaint is free, quick, and can lead to real action.

Get started now at
 👉 https://rbicomplaint.com

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