Facing Banking Issues? Here's How You Can File an RBI Complaint

 Have you been struggling with unresolved banking issues, fraudulent transactions, or poor service from your bank? If your complaints are not addressed satisfactorily by the bank or financial institution, the Reserve Bank of India (RBI) offers a simple way to escalate the matter through its Integrated Ombudsman Scheme. Here’s a quick and easy guide on how to file an RBI complaint online.

1. Try Resolving with Your Bank First

Before approaching the RBI, ensure that you’ve officially lodged a complaint with your bank or financial institution. Wait at least 30 days for a resolution. If you receive no reply or are unsatisfied with the response, you are eligible to escalate the issue to the RBI Ombudsman.

2. Visit the Official Complaint Portal

Go to the RBI’s official complaint filing portal:
 🔗 https://rbicomplaint.com/filling/how-to-file-an-rbi-complaint

This website provides guidance on filing the complaint accurately. Click on the link to access the RBI’s CMS (Complaint Management System).

3. Fill in the Required Information

You will need to provide:

  • Your personal details (name, address, contact info)

  • Bank details (name of the bank, branch code)

  • Details of the grievance and reference/acknowledgment numbers from your bank

  • Supporting documents, if any

Make sure all information is accurate to avoid rejection.

4. Submit the Complaint and Track It

Once submitted, you will receive a unique complaint number to track the status. The RBI generally takes 15–30 days to investigate and respond, depending on the case complexity.

5. Follow Up If Required

If needed, you may be contacted by the RBI for more details or clarification. You can also log back into the CMS portal to check for updates.

Conclusion

Don’t let unresolved issues with your bank go unheard. The RBI Ombudsman provides every Indian consumer a platform to raise their concerns formally. Use this power wisely to ensure fair banking practices and accountability.

For help with complaint filing or to learn more, visit:
 👉 https://rbicomplaint.com

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