Banking Trouble? Here's How to File a Complaint with RBI Online

In today’s digital age, banking should be smooth and secure. However, customers sometimes face issues like failed transactions, unauthorized deductions, miscommunication, or poor customer service. When banks don’t resolve your complaint, the Reserve Bank of India (RBI) offers a reliable solution — the RBI Ombudsman Complaint Filing System.

Why File an RBI Complaint?

If your bank hasn’t resolved your issue within 30 days, or their resolution was unsatisfactory, you have the right to take your complaint to RBI. This ensures your grievance gets addressed fairly and transparently.

Step-by-Step Guide to File a Complaint Online

1. Collect All Information
 Before filing, make sure you have:

  • Your complaint reference number from the bank

  • Screenshots or documents as proof

  • Correct bank and branch details

2. Go to the Complaint Portal
 Visit the official filing guide:
 🔗 https://rbicomplaint.com/filling/how-to-file-an-rbi-complaint

This site provides all necessary instructions and links to the Complaint Management System (CMS) where your complaint can be lodged.

3. Fill the Form Accurately
 Enter personal and bank details, describe the issue clearly, and upload evidence. Select the appropriate complaint category (e.g., credit card fraud, loan recovery harassment, UPI issues, etc.)

4. Submit and Save Complaint Number
 After submission, you will receive a unique complaint number. This can be used to track your complaint status online.

What Happens After Filing?

The RBI Ombudsman will assess your complaint and, if required, contact you or your bank for clarification. Most cases are resolved within a few weeks.

Stay Aware. Stay Empowered.

Knowing how to file an RBI complaint puts you in control. It’s a right every banking customer has. If your voice is not heard by your bank, RBI ensures justice is delivered.

Need help filing your complaint? Visit:
 👉 https://rbicomplaint.com

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