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Showing posts from September, 2025

How to File a Complaint with the Reserve Bank of India

  Have you ever felt frustrated because your bank didn’t resolve an issue, like an unauthorized transaction or a misleading charge? I once helped a friend who got charged interest on a loan before actual disbursement, and the bank simply ignored him. That’s when I understood how vital it is to know the RBI complaint process . In this post, I’ll walk you through exactly how to file RBI complaint online , what to expect, and how to check its status—so you’ve got the confidence to protect yourself. What Is the RBI Ombudsman & When to Use It The RBI (Reserve Bank of India) manages the Integrated Ombudsman Scheme . If a bank, NBFC, payment system participant, or cooperatives that are regulated by RBI do something wrong (or fail to do something they should have), you can use RBI complaint services . Examples: RBI complaint for unauthorized transaction RBI complaint for credit card fraud Poor service or delay by your bank (fails to r...

Step-by-Step Guide to Filing a Credit Card Fraud Complaint with RBI

  Imagine this you open your credit card statement one morning and see charges you never made. Your heart sinks. What do you do next? As someone who’s helped people navigate banking issues, including credit card fraud, I want to share a clear, simple path to file credit card fraud complaint to RBI so you feel confident taking action. Understand What Counts as Fraud Before you begin: Fraud is any unauthorized credit card transaction someone using your card without permission, or using your details online, etc. Keep in mind: not all disputes are fraud. It helps if you can show you did not authorize the transaction. Note down the date, amount, merchant name, where the transaction happened, etc. Report to Your Bank Immediately Your first stop should always be your credit card issuer (bank or NBFC): Call customer service as soon as you notice the unauthorized transaction. Ask them to block or freeze the card to prevent more mi...